MSG Help Center

<p id="isPasted" style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: 14px; font-weight: 400; color: rgb(62, 62, 62); line-height: 1.715; word-break: break-word; font-family: &quot;Trebuchet MS&quot;, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">In the unfortunate situation that a return is necessary, we aim to resolve the issue as quickly as possible. The information in this section is designed to clearly explain our general returns procedure and policy to provide the quickest route to resolution for you.<p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: 14px; font-weight: 400; color: rgb(62, 62, 62); line-height: 1.715; word-break: break-word; font-family: &quot;Trebuchet MS&quot;, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you have purchased directly through the MANSFIELD SPORTS GROUP site, please head to our&#xA0;<a href="https://mansfieldsportsgroup.returnscenter.com/" rel="noopener noreferrer" style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; color: rgb(62, 62, 62); background-color: transparent; text-decoration: underline; opacity: 1;" target="_blank">returns centre</a> to start your return process.<p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: 14px; font-weight: 400; margin-bottom: 0px; color: rgb(62, 62, 62); line-height: 1.715; word-break: break-word; font-family: &quot;Trebuchet MS&quot;, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">For more information, please click <a href="https://mansfieldsportsgroup.returnscenter.com/" rel="noopener noreferrer" target="_blank">here</a>.

In the unfortunate situation that a return is necessary, we aim to resolve the issue as quickly as possible. The information in this section is designed to clearly explain our general returns procedure and policy to provide the quickest route to reso

Can I return something if I don't like it?

Frequently Asked Questions

How long does shipping take?

Where do you ship?

How long will my order take to be dispatched?

Deliveries to the UK?

Delivery Zones

Which courier do you use?

Where is my order?

Delivery

How will I receive my refund?

Do I keep my loyalty points if I send back an order?

How long will it take to get my refund?

Will I get a return postage refund if I choose a different courier? (UK)

Returns & Refunds

How to purchase a gift card

What should I do if my discount code is not working

Gift cards/Discount codes

How can I change my Personal Details?

How safe is it for my card details to be saved?

Forgotten Password?

My Account

What size to order?

My item is the wrong sise, can I return it?

Clothing

Can I return something if I don't like it?Updated 3 years ago