MSG Help Center

<p id="isPasted" style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: 14px; font-weight: 400; color: rgb(62, 62, 62); line-height: 1.715; word-break: break-word; font-family: &quot;Trebuchet MS&quot;, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Refunds are usually processed within 3-5 days of being received at our warehouse.</p><p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: 14px; font-weight: 400; margin-bottom: 0px; color: rgb(62, 62, 62); line-height: 1.715; word-break: break-word; font-family: &quot;Trebuchet MS&quot;, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Depending on the method of payment, refunds can take 7-10 working days to reach you, but usually, it&apos;s much quicker than this.&#xA0;</p>

Refunds are usually processed within 3-5 days of being received at our warehouse. Depending on the method of payment, refunds can take 7-10 working days to reach you, but usually, it's much quicker than this.

How long will it take to get my refund?

Returns & Refunds

How long does shipping take?

Where do you ship?

Can I return something if I don't like it?

How long will my order take to be dispatched?

Frequently Asked Questions

Deliveries to the UK?

Delivery Zones

Which courier do you use?

Where is my order?

Delivery

How will I receive my refund?

Do I keep my loyalty points if I send back an order?

Will I get a return postage refund if I choose a different courier? (UK)

How to purchase a gift card

What should I do if my discount code is not working

Gift cards/Discount codes

How can I change my Personal Details?

How safe is it for my card details to be saved?

Forgotten Password?

My Account

What size to order?

My item is the wrong sise, can I return it?

Clothing

How long will it take to get my refund?Updated 2 years ago