MSG Help Center

<p id="isPasted" style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: 14px; font-weight: 400; color: rgb(62, 62, 62); line-height: 1.715; word-break: break-word; font-family: &quot;Trebuchet MS&quot;, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">It is very safe. When you have placed an order with us using your Credit or Debit card, your details are very securely exchanged with our payment processor SagePay who provide a &#x201C;Unique Token&#x201D; which very cleverly allows you to utilise the very same card details as and when you return to place another order with us. Only the last 4 digits of the 16 digit card number are stored and we never store your (CVV2).</p><p><span style="color: rgb(62, 62, 62); font-family: &quot;Trebuchet MS&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&#xA0;Verified by Visa and MasterCard Secure Code systems are utilised for that extra layer of protection.</span></p>

It is very safe. When you have placed an order with us using your Credit or Debit card, your details are very securely exchanged with our payment processor SagePay who provide a “Unique Token” which very cleverly allows you to utilise the very same c

How safe is it for my card details to be saved?

My Account

How long does shipping take?

Where do you ship?

Can I return something if I don't like it?

How long will my order take to be dispatched?

Frequently Asked Questions

Deliveries to the UK?

Delivery Zones

Which courier do you use?

Where is my order?

Delivery

How will I receive my refund?

Do I keep my loyalty points if I send back an order?

How long will it take to get my refund?

Will I get a return postage refund if I choose a different courier? (UK)

Returns & Refunds

How to purchase a gift card

What should I do if my discount code is not working

Gift cards/Discount codes

How can I change my Personal Details?

Forgotten Password?

What size to order?

My item is the wrong sise, can I return it?

Clothing

How safe is it for my card details to be saved?Updated 2 years ago