MSG Help Center

<p id="isPasted" style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: 14px; font-weight: 400; color: rgb(62, 62, 62); line-height: 1.715; word-break: break-word; font-family: &quot;Trebuchet MS&quot;, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We use either DPD or Royal Mail for UK orders.</p><p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: 14px; font-weight: 400; margin-bottom: 0px; color: rgb(62, 62, 62); line-height: 1.715; word-break: break-word; font-family: &quot;Trebuchet MS&quot;, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">DHL or Royal Mail for international orders.</p>

We use either DPD or Royal Mail for UK orders. DHL or Royal Mail for international orders.

Which courier do you use?

Delivery

How long does shipping take?

Where do you ship?

Can I return something if I don't like it?

How long will my order take to be dispatched?

Frequently Asked Questions

Deliveries to the UK?

Delivery Zones

Where is my order?

How will I receive my refund?

Do I keep my loyalty points if I send back an order?

How long will it take to get my refund?

Will I get a return postage refund if I choose a different courier? (UK)

Returns & Refunds

How to purchase a gift card

What should I do if my discount code is not working

Gift cards/Discount codes

How can I change my Personal Details?

How safe is it for my card details to be saved?

Forgotten Password?

My Account

What size to order?

My item is the wrong sise, can I return it?

Clothing

Which courier do you use?Updated 3 years ago